Terms and Conditions
This section focuses specifically on buying finger limes and other products, covering everything from orders to shipping and refunds.
We’re excited to bring you the freshest Lebanese finger limes! Before completing your purchase, please take a moment to review our terms so you know exactly what to expect. By placing your order, you agree to the following:
- About Our Products
- We sell fresh, high-quality finger limes grown in Lebanon.
- As this is a natural product, slight variations in size, color, and weight are normal—and part of what makes them unique!
- Orders and Payments
- Once your order is placed and paid for, we start preparing it right away. For this reason, we’re unable to cancel or change orders after confirmation.
- Double-check your shipping address before completing your purchase to avoid delays or extra fees.
- All transactions are processed in USD. If you’re paying in a different currency, any currency conversion fees are your responsibility and depend on your bank or payment provider.
- Shipping and Delivery
- We ship worldwide using trusted couriers like DHL to ensure your order arrives fresh and on time.
- Delivery times vary depending on your location but typically range between 2 to 10 business days.
- Shipping fees will be calculated at checkout based on your location and order size.
- We are not responsible for delays caused by couriers, customs inspections, or events beyond our control, such as extreme weather or government restrictions.
- Customs, Duties, and Taxes
- For international orders, your country may charge customs duties, taxes, or other fees. These are your responsibility as the buyer.
- Please make sure the products are allowed in your country before ordering. Refunds won’t be issued if customs reject your order.
- Returns and Refunds
- All sales are final and non-refundable.
- If your order arrives damaged, this is a rare occurrence that may result from courier handling or customs inspections.
- Freshness Guarantee and Handling Responsibility
- We take great care to ensure your order arrives in top condition. If there’s an issue, let us know immediately so we can help!
- Once delivered, customers are responsible for properly storing the finger limes to maintain freshness. We are not liable for damage caused by improper handling or storage after delivery.
- Privacy and Security
- Your personal information is safe with us and will only be used to process and ship your order.
- We do not share your information with third parties, except as necessary for order fulfillment (e.g., couriers).
- Intellectual Property
- All content on this website, including images, text, and logos, is the property of Citron Caviarand is protected by copyright laws.
- You may not copy, reproduce, or distribute any materials without prior written consent.
- Limitation of Liability
- We are not liable for any loss, damage, or injury resulting from the misuse of our products.
- Our liability is limited to the cost of the product purchased.
- Force Majeure
- We are not responsible for delays or failures to deliver due to circumstances beyond our control, including but not limited to weather conditions, strikes, government restrictions, or courier issues.
- Need Help?
If you have any questions or concerns, feel free to reach out to us at info@citroncaviarlb.com. We’re here to help!
Click “I Accept” to Continue
By clicking “I Accept” at checkout, you agree to these terms. Thank you for choosing Citron Caviar—let’s add some citrus magic to your table!